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Medical Information & Safety

Reporting side effects, and medical enquiries.

This page is for patients, carers, and healthcare professionals seeking safety information or wishing to report a suspected side effect. It does not promote any prescription only medicine.

Reporting a Side Effect

The MHRA Yellow Card Scheme

What is the Yellow Card scheme?

The Yellow Card scheme is run by the Medicines and Healthcare products Regulatory Agency (MHRA), the UK’s medicines and medical devices safety watchdog. It collects reports of suspected side effects (adverse drug reactions) from any medicine including prescription medicines, over the counter products, herbal remedies, and vaccines as well as adverse incidents involving medical devices.

Anyone can report: patients, carers, and members of the public, as well as healthcare professionals. You do not need to be certain a medicine caused the problem suspected side effects are welcomed.

Report online

The quickest way to report a suspected side effect or medical device incident.

yellowcard.mhra.gov.uk →

Report by phone

If you’re unable to report online, the Yellow Card team can take your report by phone, Monday–Friday, 9am–5pm.

0800 731 6789 (free)

If a medicine has a black triangle (▼) symbol on its packaging or leaflet, it is being additionally monitored, and the MHRA particularly encourages reporting of any suspected side effect. As the holder of authorisations for our own products, Nevaris Pharma has a legal obligation to report suspected adverse drug reactions relating to our medicines directly to the MHRA.

Medical Information Enquiries

Questions from healthcare professionals and patients.

Our Medical Information team responds to enquiries about our licensed products including dosing, interactions, and safety information sourced from approved product literature (SmPC/PIL).

Healthcare Professionals

Medical Information LineCurrently being updated
Submit an enquiryComplete the form →

Patients & Carers

Patient EnquiriesCurrently being updated
Submit an enquiryComplete the form →

A note on this page

In line with MHRA and ABPI guidance, this page provides safety and medical information rather than promotional content about specific medicines available only on prescription. Information about specific products is available to healthcare professionals and patients on request via the contacts above.